Refund & Cancellation Policy

Thank you for subscribing to the premium services at Kokani Engineer (www.kokaniengineer.in). Please read this policy carefully. This is the Return and Refund Policy of Kokani Engineer.

1. Strictly No Refund Policy (Digital Services)

Kokani Engineer offers digital subscription plans (Premium Plans) that provide immediate access to digital assets such as professional banners, project lead contacts, and verified profile badges.

• Because our services are digital and instantly accessible upon payment, all sales are final and strictly non-refundable.
• We do not offer refunds if you change your mind after purchasing the subscription.
• We do not guarantee any specific amount of business, leads, or client conversions by purchasing the premium plan. Lack of business is not a valid reason for a refund.

2. Cancellation of Subscription

• You can cancel your subscription or decide not to renew it at any time.
• If you cancel your premium subscription, you will not receive a refund for the remaining days of your current billing cycle (e.g., yearly plan).
• You will continue to have access to the premium features until the end of your current paid billing period.

3. Exceptions (Technical Errors)

Refunds will only be considered under the following exceptional technical circumstances:

• Double Deduction: If your bank account or credit card is charged more than once for the same transaction due to a technical glitch.
• Payment Failed but Amount Debited: If money was deducted from your account, but the subscription was not activated on our platform. (Usually, such amounts are automatically refunded by your bank within 5-7 working days).

In such cases of technical errors, please contact us immediately with your transaction ID and proof of deduction.

4. Termination by Kokani Engineer

We reserve the right to suspend or terminate your account and premium subscription without any refund if we find you violating our Terms and Conditions, engaging in fraudulent activities, or harassing clients on our platform.